How Can We Help?

Information on our refund and cancellation policies can be found on pages 8 & 9 of our Student Handbook. Details on training and support services, and terms and conditions, can also be found in this document.

International students can enrol in the units of competency listed below. For all other courses or units of competency, international students must find a CRICOS approved institution, as the Australian Training Institute is not CRICOS registered. Please check your visa for requirements for enrolment. We cannot accept international students who are on a student visa if your visa specifies you must study with a CRICOS provider.

If you have any questions or are not sure if you can sign up for a course with us, please contact us on 1300 100 284 or email [email protected]

Units of competency international students can enrol in:
First aid courses:
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
HLTAID012 Provide First Aid in an education and care setting
HLTAID013 Provide First Aid in remote or isolated site
HLTAID014 Provide Advanced First Aid
HLTAID015 Provide advanced resuscitation and oxygen therapy
HLTAID016 Manage first aid services and resources
22556VIC Course in the Management of Asthma Risks and Emergencies in the Workplace
22578VIC Course in First Aid Management of Anaphylaxis
‘White Card’ course
CPCWHS1001 Prepare to work safely in the construction industry
RSA & RSG courses:
SITHFAB021 Provide responsible service of alcohol
SITHGAM022 Provide responsible gambling services
Manual Handling training:
HLTWHS005 Conduct manual tasks safely

International units can also sign up for any non-accredited courses.

The Unique Student Identifier (USI) is a National Government initiative for all students as of 01/01/2015. Your USI account will contain all of your nationally recognised training records and results, for courses completed from 01/01/2015 onwards. This is helpful for when you commence employment with a new employer or if you are commencing study with a new training organisation.

Every Australian Training Institute student is required to have a USI before their certificate can be issued.

If you have not completed any training after 01/01/2015, or do not yet have a USI, you can apply for it using this link. 

If you have completed training after 01/01/205, you probably will already have a USI – you can retrieve it through the link above and follow the ‘Already have a USI?’ instructions.

Absolutely, you will have access to a trainer via email who will be able to provide support. Upon enrolment, you will also be able to access our learning management system which has all our course material and resources available.

All of our online courses are self-paced, however, in some instances, you will need to complete it within a given timeframe. Please check the ‘course duration’ section of your course for this information. 

Each course will have its own prerequisites, which can be found on their pages. 

However, to complete our courses, the following skills and resources are required:  

1. Proficiency in English reading, writing, and numeracy at a Year 10 level 
2. Access to a modern computer with high-speed internet. 
3. Access to an email account 
4. A device capable of audio/video recording and playback. 
5. Basic computing skills, particularly for creating and uploading videos.
6. Familiarity with Microsoft Office, especially Word, and Excel.

Most of our courses are accredited and nationally recognised. These can be identified by a course code on their respective page. Non-accredited courses give you basic knowledge of the industry you’re considering.

Students will receive a certificate that will be recognised wherever they choose to work in Australia. Our nationally accredited courses are also designed in line with relevant Australian standards.

Recognition of Prior Learning (RPL) is an assessment pathway offered by Registered Training Organisations for individuals to gain a nationally recognised qualification.

The RPL pathway recognises that experience can be as valuable as undertaking training.

It substitutes the standard process of undergoing training followed by an assessment. Instead, it certifies individuals who have gained the same knowledge and skills through their experience rather than through a training program. 

In cases where an applicant can supply evidence that aligns completely with the requirements of the unit or qualification applied for, ATI can issue the relevant Qualification or Statement of Attainment without the candidate requiring further training/assessment.

Recognition of Prior Learning is offered for some courses, with pricing details under each course’s payment information.

If you are unsure if we offer RPL for a course, contact us here for more information. 

We offer courses in security, first aid, fire safety and more. For a full list of all our courses, please click here.

A standard first aid certificate (HLTAID011) needs to be renewed every 3 years. However, the CPR (HLTAID009) component needs to be renewed every 12 months.

The unit of competency requires that participants perform 2 minutes of uninterrupted CPR on a manikin placed on the floor. Without this being performed we cannot issue a certificate. The trainer will do everything they can to make it easier such as allowing extra time, providing a chair to assist in getting up or down or providing the opportunity to complete the assessment in private, however, to issue the nationally recognised certificate they must see that task performed.

We offer a range of First Aid Courses. For those seeking basic knowledge, our Basic First Aid course (HLTAID011) entails 3.5 hours of interactive, face-to-face instruction. The duration of other courses may differ; please refer to the ‘Duration’ tab on each course’s webpage for specific details.

To maximise classroom learning efficiency, many of our First Aid courses incorporate an online training component. This involves engaging with reading modules and completing an assessment exam. This preparatory online segment is designed to reduce classroom time and provide students with an essential understanding of the material before they attend the practical, face-to-face sessions. Participants must complete this online component before they join the in-person training and assessment sessions.

Each of our courses is priced differently, this can be found in the ‘Payment Information’ section on each course page. Alternatively, you can contact our team for more information about our courses and prices. 

Depending on what course you start with, it may lead to pathways for further study, including higher education.

To be eligible for a Cert III Guarantee course, you must: 

• Be a Queensland resident. 
• Be aged 15 years or over, and no longer at school (exceptions apply for VET in Schools students) 
• Be an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency. 
• Not hold, or be enrolled in, a certificate III level or higher qualification (excluding foundations skills training).

No, the Queensland Government subsidises a portion of course fees, meaning students must contribute and pay a co-contribution fee. This varies between concessional and non-concessional students. More information can be found here.

Yes, contact our team on 07 3269 5005, and we will be able to guide you through the funding application process. 

After completing a business course at ATI, participants may find work as an office administrator, office administration assistant, accounts payable clerk, accounts receivable clerk, junior personal assistant, etc. Participants also have the option to do further studies to take on managerial roles or senior positions

We offer payment plans for selected courses. Please contact us for more information.

Zip is a safe, simple, and convenient way to pay for your course over time. It provides you with the flexibility to study now and pay later on an interest-free payment plan.

If you are interested in this payment option, please contact our team and we will set you up on a plan. 

Please note not all courses offer a Zip Payment Plan so please read the information for your course correctly.