Hospitality Courses

RSA & RSG Combined

SITHFAB021 | SITHGAM022
Cost $49
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This combined course is designed for participants seeking employment in the Queensland hospitality and gaming industries. It covers the requirements for the responsible service or sale of alcohol and gambling, making it applicable to a wide range of venues including hospitality establishments (restaurants, bars, clubs), retail liquor outlets, wineries, breweries, distilleries, and gaming venues (hotels, motels, pubs, casinos).

For the hospitality industry, this course ensures that participants gain the skills and knowledge needed to responsibly serve or sell alcohol, understand and meet legal obligations, identify and refuse service to individuals when necessary, and assist alcohol-affected customers. This is crucial for various roles such as managers, bartenders, glass collectors, floor staff, crowd controllers, security officers, and room service staff.

In the gaming industry, the course provides training on responsible gambling services, equipping participants with the ability to support customers who may be at risk of or are already experiencing harm from gambling. This is essential for roles including gaming and table gaming attendants, and multi-skilled food/beverage attendants.

Licensees of liquor-licensed and gaming venues are responsible for ensuring that all relevant staff have the necessary RSA (Responsible Service of Alcohol) and RSG (Responsible Service of Gambling) certifications.

If you wish to enrol in either the RSA or RSG course separately, please see the below links:

RSA | Responsible Service of Alcohol

RSG | Provide Responsible Gambling Services

*This course is not suitable to be completed on a mobile phone. 

On successful completion, participants will be issued with a Statement of Attainment with the following units:

  • SITHFAB021 Provide responsible service of alcohol
  • SITHGAM022 Provide responsible gambling services

Please note that you must complete and be marked competent for both the RSA and RSG components of this course to be issued with your statement of attainment. Units cannot be issued separately.

This course is only suitable for those wishing to work in Queensland.

Participants must have access to a computer with reliable internet, email access and a method of filming themselves where they can be seen and heard clearly. Participants must have basic computer skills to complete this course.

Licence & Regulatory Requirements

Each state in Australia has its own legislation governing liquor licensing/gaming and the responsible service of alcohol/gambling services.

Your RSA & RSG Statement of Attainments do NOT expire.

Click HERE & HERE for more information.




Course Price $49.00

Fees include all assessments and resources provided.

Refund, Cancellation and Transfer Policy

Please take the time to familiarise yourself with our refund and cancellation policy on page 8 & 9 of our Student Handbook. This handbook also includes more details on training and support services, as well as our terms and conditions.

Online Training Delivery is approximately 8-14 hours depending on the individual student and their personal circumstances and other commitments.

Students have 30 days from date of enrolment to complete their training.

This training involves reading through modules and using the knowledge learned to complete exams, which include written responses and multiple choice. You will also be required to submit video assessments in response to the scenarios and to demonstrate your skills learnt.

You can start your online training as soon as you complete your online enrolment and finalise payment for the course.

Cost $49
Start Online Today
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