CPP20218 Certificate II in Security Operations

CPP20212 Certificate II in Security Operations

This course is for those who wish to apply for a Queensland Class 1 Security Licence with licence functions – Unarmed and Crowd Controller. Those who hold Queensland Security licences are required to completed revalidation training every 3 years and hold a current first aid certificate.

This licence allows you to undertake employment as an:

  • Unarmed Security Officer Personal guards, patrols or watches another person’s property. They do this without a guard dog or weapon. This includes: in-house security (someone who guards, patrols or watches their employer’s property), a loss prevention officer, a security gate officer.
  • Monitoring Officer (Monitoring no longer requires additional training in order to be added as a function to your security license.)
  • Crowd Controller Keeps order at a public place they can: screen the entry of people into a place, monitor or control their behaviour while inside, remove people for bad behaviour.

Participants must have sufficient skills to read, write and communicate in English. Participants must also be physically fit, and able to perform defensive tactic techniques, and bend/kneel for at least 2 minutes. Participants must also have access to a reliable computer with internet for the pre/post course work.

Licence & Regulatory Requirements:

All QLD Security Licences are administered by Office of Fair Trading. All participants are encouraged to read through the requirements of a QLD Security Licence application, as there is additional requirements & fees payable to Office of Fair Trading. e.g. Must be over the age of 18, must be a fit and proper person, cannot have had any disqualifying offences under the criminal code in the last 10 years.

Student Flyer: (Download here)

If you hold a current Crowd Controller/Bodyguard Queensland Security Licence and need to renew, enrol in Crowd Controller Refresher (3 units).

Core Units

CPPSEC2101 Apply effective communication skills to maintain security
CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
CPPSEC2105 Provide quality services to a range of security clients
CPPSEC2106 Protect self and others using basic defensive techniques
CPPSEC2107 Patrol premises to monitor property and maintain security
CPPSEC2108 Screen people, personal effects and items to maintain security
CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
CPPSEC2111 Apply security procedures to manage intoxicated persons
CPPSEC2112 Apply security procedures to remove persons from premises
CPPSEC2113 Escort and protect persons and valuables
HLTAID003 Provide first aid


This course is run as a blend of distance learning and face-to-face.

Pre-course work:

Online/self-paced training (30-40 hours based on previous experience and ability using a computer). This involves reading, activities, watching videos and exams. These activities must be completed prior to the face-to-face training.

Face-to-face work:

6 days face-to-face (10 hours each day for a total of 60 hours)  – your trainer will deliver activities, case scenarios and practicals before you complete closed book exams

Post-course work:

Upon commencement of your face-to-face training, you will be given access to case scenarios. These must be completed prior to receiving your certificate.

$795 discounted price (normally $1,250)

Recognition of Prior Learning (RPL): $2,000

This course offers the Certificate 3 Guarantee Government Funding

$14 concessional or $42 non-concessional: If eligible for the Certificate 3 Guarantee Program. (Queensland) Please contact ATI on 07 3269 5005 for further information.

Registration for this course closes 1 week prior due to online training requirements.

Refund, Cancellation and Transfer Policy

Please take the time to familiarise yourself with our refund and cancellation policy on page 8 & 9 of our Student Handbook.This handbook also includes more details on training and support services, as well as our terms and conditions.

Note for international students – we are not CRICOS registered, please check your visa requirements for enrolment.  We cannot accept international students who are on a student visa if your visa specifies that you must study with a CRICOS provider.

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