This nationally recognised qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. This qualification would be perfect for those that are already in the field and wishing to formalise their skills or enhance their current skills. Job titles relevant to this course may include:
- Team leader
- Personal assistant
- Clerk or secretary
- Project officer
There are no pre-requisite units required to enrol into this course under the training package, however participants must have basic computer skills and access to a reliable computer with internet and e-mail access.
Licence & Regulatory Requirements:
Student Flyer (Download here)
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBADM405 Organise meetings
BSBINN301 Promote innovation in a team environment
BSBCMM401 Make a presentation
BSBITU402 Develop and use complex spreadsheets
BSBLED401 Develop teams and individuals
BSBMKG413 Promote products and services
Option 1: Online / self-paced with 12 months to complete. This training involves reading, activities, watching videos and exams. This course could be completed with 25 – 30 hours of study per unit, depending on the individual learner and their personal circumstances and other commitments.
Option 2: Classroom (group bookings only)
Option 1: $699
Option 2: Group bookings only- please contact us for pricing
Fees include all assessments
Recognition of prior learning (RPL): $1,200
Note for international students – we are not CRICOS registered, please check your visa requirements for enrolment. We cannot accept international students who are on a student visa if your visa specifies that you must study with a CRICOS provider.
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