Participants will gain the skills and knowledge in computing, communication, customer service and administration. This nationally recognised qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Job titles relevant to this course may include:
- Customer service advisor
- General clerk
- Payroll officer
- Typist/Word processing operator/Data entry operator
- Human Resources clerk
Participants must have basic computer skills and access to a reliable computer with internet, email access and access to Microsoft Word and Microsoft Excel software. As some assessments require an audio/visual submission, participants must also be able to record themselves using a method where they can be seen and heard clearly.
Some assessments in this course will require the student to interact with other participants, where they will perform a specific role during the assessment. These participants can be co-workers, family or friends. Please contact us if you require clarification.
Student Flyer (Download here)
Please note that the BSB30120 Certificate III in Business is not a prerequisite for the BSB40120 Certificate IV in Business or the BSB50120 Diploma of Business. You may enrol in any level of business course.
On successful completion participants will be issued with a certificate with the following units:
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC301 Design and produce business documents
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBHRM416 Process payroll
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBPUR301 Purchase goods and services
Option 1: Online/self-paced with 12 months from date of enrolment to complete the course. This course can be completed with 15 – 20 hours of study per unit, depending on the individual student and their personal circumstances and other commitments.
Support for this online training is done via email with an assessor.
You can start your online training as soon as you complete payment for the course. You will have access to all your learning resources and assessments via your online portal and can complete the course at your own pace, so you have the opportunity to accelerate your learning and finish this course as quickly as you like!
Option 2: Classroom (group bookings)
Option 1: $799
Option 2: Group bookings please contact us for pricing
Fees include all assessments
Recognition of prior learning (RPL): $2,500
Certificate 3 Guarantee Government Funding
$13 concessional or $39 non-concessional: If eligible for the Certificate 3 Guarantee Program. (Queensland) Please contact ATI on 07 3269 5005 for further information.
Refund, Cancellation and Transfer Policy
Please take the time to familiarise yourself with our refund and cancellation policy on page 8 & 9 of our Student Handbook. This handbook also includes more details on training and support services, as well as our terms and conditions.
Note for international students – we are not CRICOS registered, please check your visa requirements for enrolment. We cannot accept international students who are on a student visa if your visa specifies that you must study with a CRICOS provider.
We guarantee to beat any comparable competitor pricing (conditions apply)
Please contact us if you do happen to find a better price.