Certificate III in Business | Administration

BSB30120
Cost $899


This nationally accredited qualification will give participants the knowledge and skills to gain employment into an entry level office administration role. This qualification is also the perfect starting point for those already in an administration role wishing to formalise their skills.

Participants will cover payroll, accounts, organising schedules, producing documents, customer service, WHS and computing. The Certificate III in Business (Administration) applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

Job titles relevant to this business course may include:

  • Receptionist
  • Administration assistant
  • Accounts payable clerk
  • Accounts receivable clerk
  • Clerical worker
  • Data entry operator/word processing operator

Please note that the BSB30120 Certificate III in Business is not a prerequisite for theย BSB40120 Certificate IV in Businessย or theย BSB50120 Diploma of Business. You may enrol in any level of business course.

On successful completion, participants will be issued with a Certificate with the following units:

Core Units

  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBSUS211 Participate in sustainable work practices
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBXCM301 Engage in workplace communication

Elective Units

  • BSBTEC301 Design and produce business documents
  • BSBWRT311 Write simple documents
  • BSBPEF301 Organise personal work priorities
  • BSBHRM416 Process payroll
  • BSBOPS301 Maintain business resources
  • BSBOPS303 Organise schedules
  • BSBPUR301 Purchase goods and services

Participants must have basic computer skills and access to a reliable computer with internet, email access and access to Microsoft Word and Microsoft Excel software. As some assessments require an audio/visual submission, participants must also be able to record themselves using a method where they can be seen and heard clearly (e.g. mobile phone, computer/laptop with webcam etc.).

Some assessments in this course will require the student to interact with other participants, where they will perform a specific role during the assessment. These participants can be co-workers, family or friends.

Please contact us if you require clarification.

Licence & Regulatory Requirements

There are no specific licensing or regulatory requirements for enrolling in or completing this course.




Course Price $899.00

Fees include all assessments and resources needed to complete the course. Please note that optional textbooks/eBooks may be purchased for an additional fee โ€“ but are not a requirement of the course.

Government Funded training is available for just $13.00! If you think you might be eligible, please check our funded training pages HERE or contact ATI at 1300 100 284 for assistance with your funding application.

Group Bookings We specialise in group bookings and can modify our training practices to suit the needs of you and your business. Visit our Group Bookings for more details.

Refund, Cancellation and Transfer Policy

Please take the time to familiarise yourself with our refund and cancellation policy on page 8 & 9 of ourย Student Handbook. This handbook also includes more details on training and support services, as well as our terms and conditions.

Note for International Students โ€“ we are not CRICOS registered, please check your visa requirements for enrolment. ย We cannot accept international students who are on a student visa if your visa specifies that you must study with a CRICOS provider.

Best PriceWe guarantee to beat any comparable competitor pricing (conditions apply)
Please contact us if you do happen to find a better price.

Online Training with 12 months from date of enrolment to complete this course. We recommend 12-25 hours of study per week (depending on your individual skills and previous experience) to be on track for completion within 12 months.

You will have access to all your learning resources and assessments via your online portal and can start your online training as soon as you complete your Online Enrolment and Successful payment for the course. Students have the opportunity to accelerate their learning by dedicating more than the recommended hours of study per week to this course to finish sooner than the 12-month timeframe.

Group Bookings

We specialise in group bookings and can modify our training practices to suit the needs of you and your business. Visit our Group Bookings for more details.

Certificate 3 Guarantee Program

ATI are pleased that we can offer Certificate 3 Guarantee Government Funding to eligible Queensland residents. Certificate III qualifications are targeted as they are considered the entry-level qualification most often needed to gain employment in many industry sectors. We have a range of different courses to choose from, and if you meet the eligibility criteria, you can do a Certificate III qualification from just $13*.

The Queensland Government subsidises the cost of undertaking an approved qualification, however all learners must contribute by paying a co-contribution fee.

Am I Eligible?

To be eligible to receive the Certificate 3 Guarantee, Students must:

  • Be a Queensland resident
  • Be aged 15 years or over, and no longer at school (with the exception of VET in Schools students)
  • Be an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency
  • Not hold, or be enrolled in, a certificate III level or higher qualification (not including qualifications completed at school and foundations skills training)

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Eligibility for concessional payment

Under the Certificate 3 Guarantee program, concessional students are defined as:

    • Students (or their partner or guardian) who hold a Health Care or Pensioner Concession Card;
    • Aboriginal and Torres Strait Islander students;
    • School students enrolled in a VETiS program;
    • Students with a disability; or
    • Students who are adult prisoners

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However Certificate III Qualifications completed while at school and foundation skills courses are not counted and you will still be eligible. Employment status does not matter.

Please click HERE for further information or visit the Queensland Department of Education and Training website.

If you believe you are eligible and wish to apply for government funding, fill in the online Application Form or give us a call on 1300 100 284 and we will assist you with your funding application!

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