Provide Responsible Gambling Services (RSG) (SITHGAM001)


Participants will gain the knowledge required to provide responsible gambling services in the QLD, NT and WA gaming industry, and to assist those customers who have issues with problem gambling. Responsible gambling services must be provided where gambling activities are undertaken such as gaming machines, table games, lotteries, racing and sport. Job roles for this accreditation may include:
• Gaming and table gaming attendants
• Multi-skilled food/beverage attendants


Participants must have basic computer skills and access to a reliable computer with internet and email access and a method of filming themselves where they can be seen and heard clearly.

Licence & Regulatory Requirements:

Each state in Australia has its own legislation governing gambling licences.

(Click on the following states for more information)
Queensland – Statement of Attainment does NOT expire
Western Australia – Statement of Attainment does NOT expire
Northern Territory – Statement of Attainment does NOT expire

Student Flyer: (Download here)

BUNDLE – Combine this course with SITHFAB002 Provide response service of alcohol for $40, saving $10!

On successful completion participants will be issued with a statement of attainment with the following unit:

SITHGAM001 Provide responsible gambling services

Online/self-paced training (approximately 6-8 hours depending on the individual student and their personal circumstances and other commitments) this training involves reading, activities and exams. You will also be required to submit a video assessment, demonstrating your competency in response to video scenarios. Students have 3 months from the date of enrolment to complete the course.

Support for this online training is done via email with an assessor.

You can start your online training as soon as you complete payment for the course.

Cost: $25

Fees include all assessments and resources required


Combine with SITHFAB002 Provide response service of alcohol for a total of $40, saving $10!

Refund, Cancellation and Transfer Policy

Please take the time to familiarise yourself with our refund and cancellation policy on page 8 & 9 of our Student Handbook. This handbook also includes more details on training and support services, as well as our terms and conditions.

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